Privacy Policy

Effective Date: 4/1/2025

At Arrowhead Heating & Air Conditioning ("Arrowhead," "we," "our," or "us"), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through our website and business operations.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Phone number
Email address
Service address
Information submitted through contact forms
Details regarding service requests, estimates, appointments, and HVAC need.

We may also collect certain information automatically when you visit our website, including:

IP address
Browser type
Device information
Pages viewed
Date and time of website visits
Website usage data collected through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests
Schedule appointments and provide estimates
Deliver heating and air conditioning services
Communicate regarding appointments, service updates, and customer support
Improve our website and customer experience
Maintain business records
Comply with legal and regulatory obligations

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance functionality and analyze website traffic. Cookies help us understand how visitors interact with our website and allow us to improve performance and usability.

You can adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.

Information Sharing

Arrowhead Heating & Air Conditioning does not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers who assist us with:

Website hosting
Website analytics
Customer communication
Marketing services
Payment processing, if applicable

These providers are authorized to use your information only as necessary to provide services on our behalf.

We may also disclose information when required by law or when necessary to protect our rights, property, customers, or business operations.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable safeguards to protect your information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Texas Privacy Rights

Residents of Texas may have certain privacy rights under applicable Texas laws. If you wish to inquire about the personal information we maintain about you or request updates or corrections to your information, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated effective date will be revised accordingly.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Arrowhead Heating & Air Conditioning